Shipping and Delivery

Thank you for choosing Aureo Botanics! We are delighted to offer you a seamless shopping experience with efficient shipping and delivery options. Below, you'll find all the necessary information about our shipping process, estimated delivery times, and tracking your order.

Shipping Policy

At Aureo Botanics, we utilize a reliable shipping service to ensure your orders reach you in a timely and secure manner. All orders are processed within 1-2 business days after payment confirmation.

Delivery Timeframe

We take pride in providing fast and efficient delivery services. Our estimated delivery timeframe for your orders is between 4 to 10 business days.

Please note that this timeframe is calculated from the date your order is processed and may vary depending on:

  • Your location
  • Customs clearance (for international orders)
  • Public holidays
  • Unforeseen circumstances

Order Tracking

To keep you informed about the status of your order, we provide order tracking facilities.

  • Once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to our tracking page.
  • Use this information to stay updated on your package's whereabouts during transit.

Shipping Rates

We offer competitive and transparent shipping rates to ensure you get the best value for your money.

  • Shipping costs are calculated based on:
    • Your delivery address
    • The weight of the items in your cart
  • You can view the exact shipping cost during checkout before making the payment.

International Shipping

At Aureo Botanics, we proudly offer international shipping to cater to our customers worldwide.

  • Please note that international deliveries may take longer than domestic ones due to:
    • Customs procedures
    • Varying shipping regulations
  • Estimated delivery times for international orders will be provided during checkout.

Order Confirmation

Once your order is successfully placed and payment is confirmed, you will receive an order confirmation email containing all the necessary details.

  • Please review this email carefully.
  • If you notice any discrepancies, contact our customer support team immediately.

Address Accuracy

To ensure smooth delivery, please double-check and provide accurate shipping information during checkout.

  • Inaccurate or incomplete addresses may lead to:
    • Delays
    • Failed deliveries (for which we cannot be held responsible)

Customer Support

Should you have any questions, concerns, or require assistance with your order, our friendly customer support team is here to help.

  • Feel free to reach out to us via the "Contact Us" page, and we’ll get back to you as soon as possible.

At Aureo Botanics, we strive to exceed your expectations with top-quality products and excellent customer service. We appreciate your trust in us and will do everything possible to ensure a smooth and timely delivery of your orders.

Happy shopping!

The Aureo Botanics Team